Ask us before you order, not after
Fit questions, fabric questions, order changes, returns and repairs all come to the same desk. Two people handle it, both of whom have handled every garment in the range.
Under 12 hours
Typical first reply
Mon to Sat
9:00 AM – 6:00 PM ET
No scripts
Answered by a person
Send an inquiry
The more you tell us about the garment or order, the more useful the reply will be.
Reach us directly
- help@wearshoppingstore.comFit, fabric and order questions
- returns@wearshoppingstore.comReturns, exchanges and repairs
- 1-888-555-0176Mon–Sat, 9am–6pm ET
- Studio 4, Rua das Flores 212Porto, Portugal — visits by appointment
Answered often
Will the tee shrink?
No more than a centimetre. Jersey is washed before cutting, so the size you measure is the size you keep.
Can I change a size after ordering?
Yes, until the parcel leaves the warehouse — usually a 48-hour window. Send the reference and the size you want.
Do you restock sold-out colours?
Core colours are restocked every eight to ten weeks. Ask and we will tell you the date the cloth is due.
Prefer to decide with the numbers in front of you?
Every product page carries the full blend, the fabric weight and a flat measurement chart for each size, so you can compare against something you already own without asking anyone.